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FAQ

Straight answers.

The questions contractors, builders and homeowners ask us most. Do not see yours? Call (813) 539-5118.

What services do I need?

For a replacement, a Manual J makes sure the new system is sized properly, and Manual S matches the equipment to it. On any new system we recommend Manual D so every room gets the air it needs. Energy calculation requirements vary by state and county, and we will help you determine yours.

What do I need to send you?

Our project questionnaire and any construction documents you have: a dimensioned floor plan, elevations, wall sections and electrical plans. No drawings? A sketch with room-by-room dimensions, square footage and window sizes works. Reusing existing equipment? Send photos of both nameplates. If you are unsure of a value, leave it blank and your designer will go over it with you.

How fast is turnaround?

New projects typically start within 3–5 business days. Need it faster? 24-hour expedite is available once we have your plans and questionnaire. Reach out during office hours and you’ll hear back within 30 minutes, whether it’s an email, text or call.

How much does it cost?

Every project is different, so we quote each one. Send us your questionnaire and plans, and we’ll get you an estimate right away.

Does your work follow ACCA standards?

Yes. Our designers are ACCA-trained, and calculations follow ACCA Manuals J, S, D, N and T.

What software do you use?

Wrightsoft for Manuals J, S, D, N and T, REScheck for energy calculations, EnergyGauge for the Florida energy code, Mitsubishi Diamond System Builder for VRF design, and AutoCAD for drafting.

Where do you work?

Anywhere in the United States. We are a remote, family-owned firm based in Lancaster, Kentucky, and every designer is US-based. Our work is never outsourced overseas.

Are you engineers? Can you stamp plans?

We are ACCA-trained HVAC designers, not a PE firm. Most residential permits do not require a sealed mechanical plan. If yours does, tell us up front and we will coordinate with your engineer.

How do I pay?

We send an estimate before any work starts. New clients: 25% deposit to get started, or 50% up front on projects over $1,000. Existing clients: you pay nothing until we’ve done our part. Final documents are sent once the invoice is paid.

The plan reviewer came back with comments. Do revisions cost extra?

If it’s a quick change or something minor, we’ll knock it out and send updated documents at no charge. Changes that take 30 minutes or more are billed as a change order, in 30-minute increments.

By service

Is a Manual J required for my permit?

In most places that adopt the IRC, yes, for new systems and new construction. Requirements for equipment replacement vary. Tell us the jurisdiction and we will tell you what they typically ask for, then confirm it with the building department if needed.

Do I need a Manual S if I already have a Manual J?

If your jurisdiction follows the IRC, usually yes, because the code ties the two together. We can run Manual S against an existing Manual J.

Can you design for rigid, flex or duct board?

Yes. Tell us what you plan to install before we start, including the filter. Material and filter both change the pressure budget, and we design to what you will actually build.

Do you handle tenant improvements?

Yes. Build-outs inside existing shells are a large share of light-commercial work.

Is Manual T extra?

No. Manual T is included with every Manual D we design.

Residential or commercial?

Both. Multi-zone ductless homes, additions, offices and mixed-use buildings.

Which compliance path should I use?

The one your jurisdiction accepts that gives you the most flexibility. We will tell you before we start.

The plan reviewer came back with comments on our documents. Is that extra?

If it is a quick change or something minor, we will knock it out and send updated documents at no charge. Changes that take 30 minutes or more are billed as a change order, in 30-minute increments.

What is the difference between Manual D and Manual Q?

Manual D is for residential duct systems. Manual Q is for light-commercial systems, which move more air through larger, longer duct networks.

Can you add ERVs, dehumidifiers and ventilation equipment?

Yes. We have selected ERVs, dehumidifiers and HVAC equipment together on the same project.

How is consultation billed?

Hourly. Tell us what you need and we will tell you roughly how long it takes before we start.

When do I need makeup air?

Under the IRC, when the kitchen hood can exhaust more than 400 CFM. Some jurisdictions set their own rules, so send us the address.

How detailed does my sketch need to be?

Clear room dimensions and window and door locations. Photos fill in the rest.

Fast estimates

Send the plans. Get an estimate.

Send us your questionnaire and plans, and we’ll get you an estimate right away. Reach out during office hours and you’ll hear back within 30 minutes, whether it’s an email, text or call.

Fast estimate

Drop your plans. Get an estimate.

PDF or photos of the plan set. Pick your services and send.

    Services

    Reach out during office hours and you’ll hear back within 30 minutes, whether it’s an email, text or call. Have every detail handy? Fill out the full project questionnaire.